Tech Support Direct Telephone

Nortecom Direct Support - Telephone

In some cases, speaking directly with a Nortecom Support Technician is the fastest and easiest way to resolve an issue. To speak with one of our Support Technicians, simply e-mail your completed Technical Support Request Form to support@nortecom.com, or fax it to 905-627-2960, and then place your call to Nortecom Technical Support at 905-335-6828.

Telephone Support is NOT a free service. It is billed on a per-minute basis, at the rate of US$1.50 per minute, or part thereof, when you initiate the call. The billing time begins immediately when a Nortecom Support Technician answers the telephone, and ends as soon as the call is ended.

If you would prefer to have a Nortecom Support Technician initiate the telephone call, the call is billed at US$1.75 per minute, or part thereof. The billing time begins as soon as someone from your company answers the telephone, and ends as soon as the call is ended.

Please be sure that you read and understand the Terms and Conditions described on the Technical Support Request Form before using this service. If you have any questions regarding this service, please call our General Inquiry telephone number at 905-627-6936 for more information.