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Welcome to Nortecom Technical Support

We are committed to providing you with effective and timely Technical Support. We are continually updating our Support Resources, and we appreciate your comments and suggestions for improvement.

Self Service Support is self-directed access to this website. It is available 24/7, and it is free. Nortecom Direct Support connects you with a Nortecom Support Technician, either by e-mail, telephone, online, or in person, and is a pay-per-use service.

The first link listed below takes you to our Technical Support Request Form. It is designed to help you bring together the information needed to describe your support issue. The details you provide in this form will assist you, or a Nortecom Support Technician, in understanding the issue and finding a timely solution. We recommend that you begin your troubleshooting by reviewing and completing this form.

Nortecom Technical Support Request Form

Technical Support Request Form

Self Service Support

Nortecom Knowledge Base

Knowledge Base Article Request by E-mail

Training Videos

Nortecom Newsgroups

Nortecom Direct Support

E-mail Support

Telephone Support

Online Remote Control Support

Online Remote Training

Onsite Support & Training

Find and Download Software

Please click on the following link to go to the Downloads section of this website.

Contact Nortecom

Please click on the following link to go to the Contact Us section of this website.